7Up2 Project

AGENDA

NATIONAL SEMINAR ON COMPETITION & CONSUMER PROTECTION IN VIETNAM
March 20, 2006, Hanoi
, Vietnam

Date

Time

Content

20 Mar

08:00 - 08:30

Registration

08:45 – 09:00

Opening Remarks by Deputy Minister of Trade Le Danh Vinh.

09:00 - 09:30

Strengthening the task of consumer protection in Vietnam.
Dinh Thi My Loan, Director General of Vietnam Competition Administration Department (VCAD).

09:30 - 10:15

Role of consumer protection associations. Building and Developing local claiming offices for consumer.
Do Gia Phan, Vice-Chairman of the Vietnam Association of Standards and Consumer Protection.

10:15 - 10:30

Discussion

10:30 - 10:45

TEA/COFFEE BREAK

10:45 - 11:15

Measures to raise consumer awareness on their rights and interests.

Surendra Kanstiya, Former Chairman of Consumer Guidance Society of India

11:15 -11:30

Discussion

11:30 - 11:45

The Role of Enforcing Competition Law for Consumer protection

Trinh Anh Tuan, Official of Vietnam Competition Administration Department

11:45 - 12:00

Discussion

12:00 - 13:30

LUNCH

13:30 - 14:00

Measures to properly handle claims of consumers

Imelda Gani,Head of Contact Centre, Consumers Association of Singapore (CASE)

14:00 - 14:15

Discussion

14:15 - 14:45

The Role of standards, measures and quality towards consumer protection task.

Ho Tat Thang, Deputy Director General of Standards, Measures and Quality Department, Ministry of Science and Technology of Vietnam

14:45 - 15:00

Discussion

15:00 - 15:15

TEA/COFFEE BREAK

15:15 - 15:45

The Role of ensuring product safety toward consumer protection task.
Dr. Pham Xuan Da, Vietnam Food Administration, Ministry of Health of Vietnam

15:45 - 16:00

Discussion

16:00 - 16:30

The Role of market management agencies toward consumer protection task

Nguyen Manh Hung, Deputy Director of Market Management Department, Ministry of Trade of Vietnam

16:30 - 17:00

Conclusion and closing remarks