An open letter to the G20 finance ministers and G20 leaders from Consumers International, the global federation of consumer organisations

Worldwide consumer organisations sign open letter to G20 finance ministers expressing apprehension about the key omissions in the proposals  on financial consumer protection
New Delhi, October 13, 2011

G-20 Summit: Agenda and the call for an Expert Group
on Consumer Financial Protection

Upcoming Event

Public Event on 'Demand and Supply of Corruption in Public Services'
April 18, 2011,
1430 hrs at RICEM, Jaipur

In media

Cheating: A way of life
The Asian Age,
November 15, 2011

Rs.9 mn sanctioned for consumer awareness project
Indo Asian News Services,
November, 06, 2011

Govt to spend Rs 90 lakh on project to save consumer interest
The Economic Times ,
November 05, 2011

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Social Accountability in Action
‘Engaging Communities in Health Services’
Documentary Film

CUTS Centre for Consumer Action Research & Training (CUTS CART) in partnership with Transparency and Accountability Programme (TAP) of the Results for Development (R4D) Institute, Washington DC and Human Development Network (HDN) of the World Bank, Washington DC and in active collaboration with the Dept. of Health & Family Welfare, Government of Rajasthan, implemented a project entitled ‘Ensuring Improved Service Delivery through Community Monitoring of PHCs in Tonk District of Rajasthan’ from August 2009 to October 2010. Keeping in mind the community monitoring aspect of National Rural Health Mission (NRHM), civic engagement was kept as the central point of this research project and looked in to the service delivery through the PHCs and the aspect of absenteeism. Social accountability tools, Participatory Absenteeism Tracking Process and Citizen Report Card (CRC) were used in the study. The 10 minute documentary film titled ‘Engaging Communities in Health Services’ depicts CUTS CART interventions under the project, which resulted in improved health service delivery through the involvement of communities.

 

 

CART

 

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Last updated: February 10, 2011