Lack of consumers' access
to adequate information, improper understandings of the
redressal mechanism/procedure as well as other socio-economic
vulnerabilities of individuals and households are the reasons
that the under-privileged classes are not getting justice.
To address the
problem, CUTS is partnering with the Department of Consumer
Affairs, Ministry of Consumer Affairs, Food and Public
Distribution, Government of India, under the Consumer Welfare
Fund (CWF), to implement the project entitled ‘Grassroots
Reachout and Networking in Rajasthan through Consumer Action’
(GRANIRCA) in 12 districts of Rajasthan. The purpose of this
project is to enhance strong consumer movement at the grass
roots in seven divisions of the State by ensuring an enabling
environment for protecting consumer’s interests, which will,
in turn, contribute towards national interest.
Specific Objective
The objective of the project is
to build a strong consumer movement at the grassroots by
equipping consumer activists with skills and creating a
network of zealous grassroots activists through intensive
training, capacity building and orientation programmes on
relevant consumer protection issues.
Supported and Implemented by
The project is being implemented
by CUTS Centre for Consumer Action, Research & Training (CUTS
CART), with financial assistance under the Consumer Welfare
Fund (CWF) by the Ministry of Food and Consumer Affairs,
Government of India.
Project Duration and Coverage
The duration of the project is of
three years, i.e., January 2010 to December 2012, covering all
seven divisions of Rajasthan.
Expected Outcomes
-
Empowerment: People in 12
districts will be assertive consumers to uphold their rights
and fight for justice.
-
Questioning Society: 12 civil
society organisations (CSOs) will act as “watchdogs”.
-
Enforcement: Better service
delivery and efficient redressal mechanism in place.
-
Enabling Environment: Protecting
consumer’s interests, which will ultimately create an enabling
environment towards protecting the state interest.
-
Good Governance: Contribute
towards achieving the Millennium Development Goals (MDGs).
-
Replicable Model: Result in a
model of empowering consumers through networking, and thus
offer a model for further expansion in the identified district
and elsewhere.
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