An open letter to the G20 finance ministers and G20 leaders from Consumers International, the global federation of consumer organisations

Worldwide consumer organisations sign open letter to G20 finance ministers expressing apprehension about the key omissions in the proposals  on financial consumer protection
New Delhi, October 13, 2011

G-20 Summit: Agenda and the call for an Expert Group
on Consumer Financial Protection

Upcoming Event

Public Event on 'Demand and Supply of Corruption in Public Services'
April 18, 2011,
1430 hrs at RICEM, Jaipur

In media

Cheating: A way of life
The Asian Age,
November 15, 2011

Rs.9 mn sanctioned for consumer awareness project
Indo Asian News Services,
November, 06, 2011

Govt to spend Rs 90 lakh on project to save consumer interest
The Economic Times ,
November 05, 2011

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A Workshop on
Social Accountability in India: Moving from Mechanisms to Outcomes and Institutionalization in Large Scale Public Programs
December 16 –17, 2009, Jaipur

Strengthening accountability relationships between policy makers, service providers and citizens is at the core of the public accountability effort. In the South Asia region, demand-side approaches involving social accountability processes are strengthening the voice and capacity of citizens to directly demand greater accountability and responsiveness from public officials and service providers. In this context a Workshop – Social Accountability in India: Moving from Mechanisms to Outcomes and Institutionalization in Large Scale Public Programs is scheduled on December 16-17, 2009 at Jaipur, India.

This National-level Workshop will feature the impacts of four social accountability interventions that have been introduced in large-scale public programs in Maharashtra, Andhra Pradesh and Rajasthan through engagement with various levels of government. These interventions represent small but strategic investments in proportion to the budgets of these public programs, which run into the billions of rupees, but have catalyzed impacts in terms of behavior change in service users and providers, institutional and policy changes at various levels of government as well as development outcomes. The objective of this workshop is to draw out lessons and examine implications for institutionalization of these initiatives.

Primary participants will include key decision makers who can impact the enabling environment for the implementation and institutionalization of social accountability initiatives; government functionaries, who are directly involved in the ground implementation of development programs and World Bank Task Team Leaders working in relevant sectors. In addition, representatives from academia, civil society and donor organizations that can inform and guide these initiatives are also invited.

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Last updated: February 10, 2011